Privacy Policy

Why we value your privacy

We value your privacy as much as we do our own, so we are committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

Last updated: 8th August 2022

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.baileylanguageacademy.co.uk; it also describes how we use any personal data you share offline. This policy should be read in conjunction with our Cookies Policy.

In this policy, “we”, “our” or “us” refers to Bailey Language Academy.

PERSONAL INFORMATION WE COLLECT

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Personal Data. Device Information is collected through our website (see our Cookies Policy). Personal Data refers to the information we collect about students, their parents, legal guardians or other persons that arrange for tuition or other services on their behalf (i.e. clients), tutors that wish to provide tuition on our behalf, and our other staff.

Note that the GPDR Regulations have additional requirements in place that must be met in order to store personal data relating to criminal records background checks (specifically in our case, an Enhanced Disclosure & Barring Service (DBS) Certificate). We are entitled to request and store this personal data as we are supplying tuition services to children and adults.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Personal Information to:

Communicate with you;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use the Personal Data we collect to help us tailor our services to the needs of the client/ student/ exam candidate.
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SOCIAL MEDIA AND OTHER WEBSITES

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit. We also encourage you to consult the guides provided on the ICO’s website with respect to protecting your privacy when using popular social media sites i.e.

https://ico.org.uk/your-data-matters/be-data-aware/social-media-privacy-settings/

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When/if you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

When you enlist our tuition services, or apply for employment, we will retain your Personal Data for the length of the contract plus one to several years following the end of the contract. You can consult the IRMS Schools Toolkit as a general guideline for the length of retention for different records https://irms.org.uk/page/SchoolsToolkit.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@baileylanguageacademy.com